One of the most onerous activities at work is finding a document. For document-intensive sectors like the legislative field, healthcare or government, this onerous task becomes an impediment and realistic challenge organizations often face in improving productivity, and in some cases, achieving business objectives. According to past studies, workers take up to eight searches to find the right document. According to a past McKinsey Consulting report “employees spend 1.8 hours every day—9.3 hours per week, on average—searching and gathering information. Put another way, businesses hire 5 employees but only 4 show up to work; the fifth is off searching for answers, but not contributing any value.” To most organizations these lengths lead to lost revenue, inefficient costs, and other, assorted operational challenges.
This issue is only getting worse. New technologies, like cloud solutions allow workers to store more documents. When coupled with the proliferation of data repositories within the Unified Communication and Collaboration (UCC) umbrella of solutions, which include programs like Microsoft SharePoint, finding a document can become like looking for a needle in a stack of needles. The challenges with document searching were at the core of a collaborative effort between Leidos and the Royal Melbourne Institute of Technology (RMIT) under an Australian Research Council Grant that led to a revolutionary solution: TeraText®.
TeraText, which stems from a project that later received funding through the Australian Department of Defence, is a suite of products that includes a number of technologies for solving complex archival, search, and text-oriented problems. TeraText includes a high-performance repository for text-rich assets, a document management system and a suite of tools for legislation management.
The combination of these tools empowers organizations with the flexibility of a search engine, and with the precision of a traditional database, to make searching and manipulating whole libraries of complex structured documents simple and scalable. TeraText also echoes Leidos’ commitment to security and to a legacy working with various government agencies and national security organizations. A recent TeraText release, for example, enables users to tailor-fit the security policy of content servers to meet specific requirements. This includes Lightweight Directory Access Protocol (LDAP) support, which manages user and group information, as well as the Generic Security Service (GSS) to protect client connections using standard security technologies. Finally, TeraText has recently updated Secure Sockets Layer (SSL) support in the application server to further protect sensitive, enterprise data.
Helping to drive legislation
TeraText highlights Leidos’ commitment to collaboration and illustrates Leidos’ ability to design and develop a globally competitive data management system. Within the legislation sector, TeraText is helping to remove the mundane aspects of document management by automatically generating amendment wording and finding the documents to amend, then applying those amendments so that the legislative workforce can focus more on the content of the documents rather than the finding of the content.
It is important for legislation workers to go backwards and forwards in time. Leidos understands that legislation changes over time and that lawyers, consultants, and elected officials need to search for points in time to better understand the nuances of the legislation and determine how it has changed.
The dynamic nature of TeraText can accommodate this need, as well as facilitate the various changes to laws. All a legislative representative has to do to change a legislative document is update the consolidated legislation and the TeraText system will automatically create and manage the amendment. This lets legislative representatives focus more on the law versus having to concentrate on the back-end maintenance of the records.
To learn more about TeraText, please visit www.teratext.com.